Ordering from ALOY (thealoy.com) is quick and simple. Follow the steps below to place your order successfully.

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Step 1: Browse Products

• Visit thealoy.com
• Browse through our skincare and beauty product collections.
• Use the search bar to find specific products.
• Click on any product to view detailed information, ingredients, benefits, and pricing.

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Step 2: Add Products to Your Bag

• Select the product you wish to purchase.
• Choose the desired quantity.
• Click "অর্ডার করুন" or "Add to Bag".
• Continue shopping or proceed to checkout.

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Step 3: Review Your Shopping Bag

• Click the Bag/Cart icon at the top of the website.
• Review all selected items.
• Update quantities if needed.
• Remove any unwanted products before checkout.

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Step 4: Proceed to Checkout

• Click "Checkout".
• Enter your delivery information carefully:
  • Full Name
  • Mobile Number
  • Complete Delivery Address
  • City/Area

Please ensure all information is accurate to avoid delivery delays.

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Step 5: Select Payment Method

Choose your preferred payment option available on the website.

Available payment methods may include:

• Cash on Delivery (COD)
• Mobile Banking
• Online Payment Gateway
• Bank Transfer

Payment options may vary depending on your location.

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Step 6: Confirm Your Order

• Review your order details.
• Verify delivery address and contact information.
• Click "Place Order" or "Confirm Order".

Once your order is successfully placed, you will receive an order confirmation.

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Step 7: Order Verification

For security and delivery purposes:

• Our team may contact you via phone call or SMS.
• Please keep your phone available after placing an order.
• Orders may be canceled if verification cannot be completed.

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Step 8: Track Your Order

• Click the "Track Order" button available on the website.
• Enter your Order ID and required information.
• View the latest status of your order in real-time.

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Delivery Information

• Delivery times may vary depending on your location.
• Orders are generally processed within 24–48 business hours.
• Delivery delays may occur during holidays, promotional campaigns, or due to courier-related issues.

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Need Assistance?

If you need help with placing an order or have any questions regarding your purchase, please contact our customer support team.

ALOY
Website: thealoy.com
Email: support@thealoy.com

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Thank you for choosing ALOY. We are committed to providing authentic skincare and beauty products with a smooth and reliable shopping experience.